Shipping policy

🚚 Shipping Policy

Last updated: May 2026

Thank you for shopping with Prolan Natural. We are committed to delivering your order safely and on time. Please read our shipping policy carefully.

📦 Order Processing Time

  • All orders are processed within 1–2 business days.
  • Orders are not shipped or delivered on weekends or public holidays.
  • If we experience a high volume of orders, processing may be delayed by 1–2 days. In such cases, we will contact you via email.

🚛 Shipping Time

  • Estimated delivery time: 3–7 business days
  • Delivery time may vary depending on your location and courier service availability.

📍 Shipping Areas

  • We currently ship across Pakistan.
  • At this time, international shipping is not available.

💰 Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • Any promotional free-shipping offers will be clearly mentioned on the website.

📬 Order Tracking

  • Once your order is shipped, you may receive a confirmation message or call from our team.
  • Tracking details will be shared when available.

❗ Delivery Delays

  • We are not responsible for delays caused by:
    • Courier company issues
    • Incorrect or incomplete shipping address
    • Natural events or unforeseen circumstances

🏠 Incorrect Address

  • Please ensure your shipping address and contact number are correct at checkout.
  • Prolan Natural is not responsible for orders delivered to incorrect addresses provided by the customer.

📧 Contact Us

If you have any questions about shipping or your order, feel free to contact us:

We are always happy to assist you.